Telegram

In this guide we’ll connect your AI Agent to Telegram in two steps:

1. Create a Telegram bot with BotFather
2. Connect the bot to Quickchat AI

If you get stuck, jump to Troubleshooting & FAQs or contact us.

Step 1 — Create your Telegram bot

Telegram bots are created through BotFather, Telegram’s official bot for managing bots. Everything happens inside a normal Telegram chat, so there’s no developer portal to sign up for.

1. Open Telegram and start a chat with @BotFather (look for the blue verified checkmark).
2. Send /newbot.
3. Choose a name for your bot. This is the display name people see in the chat, for example “Acme Support”.
4. Choose a username. It must be unique and end in bot, for example acme_support_bot.

BotFather replies with your bot token, a string that looks like 5175890488:AAEI8qpz.... You’ll paste it into Quickchat in the next step, so keep the chat open.

Caution

Treat your bot token like a password. Anyone who has it can control your bot. If it ever leaks, send /revoke to BotFather to invalidate the old token and get a new one.

Tip

You can personalize your bot at any time from BotFather: /setdescription, /setabouttext, /setuserpic (profile picture) and /setcommands. Send /help to see the full list.

Step 2 — Connect your bot to Quickchat AI

1. Open the Quickchat AI App and go to External Apps.
2. Click Telegram.
3. Enable the integration and paste your bot token.
4. Save.

That’s it. Your AI Agent is now live on Telegram! 🎉

Try it out

Open your bot in Telegram (BotFather gives you a t.me/<your_bot_username> link) and send /start. Your AI Agent replies with its welcome message and then answers anything you ask.

Every conversation also appears in your Quickchat AI Inbox, where you can read the full transcript, see the visitor’s Telegram name, and take over from the AI at any time.

Troubleshooting & FAQs

My bot doesn’t reply.

• Make sure the Telegram integration is enabled and the bot token is pasted correctly (no extra spaces). If in doubt, /revoke in BotFather and paste the fresh token.
• Send /start to the bot first. This is how Telegram activates the chat.
• One bot connects to one AI Agent. Don’t reuse the same token across multiple Quickchat AI Agents.

Does the bot work in group chats?

• Yes, but by default Telegram bots run in privacy mode, so the bot only sees messages that directly mention it or start with /. To let your AI Agent respond to every message in a group, open BotFather, send /setprivacy, pick your bot and choose Disable, then remove and re-add the bot to the group.

How do I change the welcome message?

• The message sent on /start is your AI Agent’s greeting, configured in the Quickchat AI App. Update it there and it applies to every channel, including Telegram.

Can I connect a bot I already have?

• Absolutely. Open it in BotFather, run /token to retrieve (or /revoke to reset) its token, and paste that into the Telegram integration. No need to create a new bot.

Can the bot handle images and files?

• Photos are analyzed by your AI Agent, which can describe them and answer questions about what they show. For other files (PDFs, documents), the Agent is told a file was sent and its filename, but it does not read the file’s contents. See Images & files for details.

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Need Help?

Still stuck? Reach out on Discord or contact us and we’ll help you get your bot live.