# Quickstart

> Get your first Quickchat AI Agent live in under 15 minutes. Follow this quickstart to create, configure, and deploy your AI Agent.

This guide will take you through the steps to set up, customize, and deploy your AI Agent using Quickchat AI. Follow the steps below to get started.

What we’ll cover:

1. [Set up your AI Agent](#set-up-your-ai-agent)
2. [Add the Knowledge Base](#add-the-knowledge-base)
3. [Customize behavior and tone of voice](#customize-behavior-and-tone-of-voice)
4. [Test with AI Preview](#test-with-ai-preview)
5. [Deploy & integrate](#deploy--integrate)

## Set up your AI Agent

To get started with Quickchat AI, the first thing you need to do is create your AI Agent.

Here’s how to do it:

1. Log in to the [Quickchat AI Dashboard](https://app.quickchat.ai/).
2. Navigate to the **Identity** tab located in the left sidebar.
3. Give your Agent a **Name**.

:::note
This name will serve as the Agent’s identity when users ask, “Who are you?” It will also appear in the Widget and any other channels where the Agent is deployed. Choose an AI Agent name that reflects its role or aligns with your brand.
:::

4. Write the **AI Main Prompt**

:::note
The **AI Main Prompt** defines your AI Agent's role and how it should behave in conversations. Describe its purpose, what topics it handles, the tone you want, and any guardrails. For example:
_You are Eco AI Agent. You offer advice on sustainable living and recommend eco-friendly products. Keep answers practical and friendly. If a user asks about something outside sustainability, politely redirect them._
:::

Below the textarea, click **Templates** to start from a pre-built prompt for **Customer support**, **Lead generation**, or **Shopping assistant** — then edit it to fit your brand.

## Add the Knowledge Base

The next step is to teach your AI Agent about your business. Knowledge Base allows the AI to give precise and relevant answers to the users.

![Knowledge Base tab in Quickchat AI App.](https://docs.quickchat.ai/_astro/add_knowledge_base.DiRQgLFb.webp)

You can populate the Knowledge Base in several ways:

- **Manually**: Type or paste text directly into the Knowledge Base.
- **Upload Files**: Add PDFs or text documents containing relevant information.
- **Import Website Content**: Provide URLs for the AI Agent to extract knowledge from specific pages.
<!-- - **Integrate with Intercom**: Import articles from your Intercom knowledge base if applicable. -->

For now, let’s import a single page from your website to create a basic Knowledge Base:

- Go to the Knowledge Base
- Click the **Add Knowledge** button
- Select the **Website** tab
- Select the **Single page import** option
- Paste the URL of the page you want to import
- Click **Import**

Wait a moment until you see a new Article in your Knowledge Base. Later, we’ll test the AI Agent by asking it questions about this page.

:::caution
Don’t forget to **retrain** your AI Agent every time you add or update knowledge.
:::

## Customize behavior and tone of voice

Once you’ve added knowledge, it’s time to customize your AI Agent’s Personality and behavior to match your needs.

### AI Personality

AI Personality determines the tone and style of your Agent’s responses. Choose a style that aligns with your brand and goals.

If your business is customer-facing and casual, a **Classic** or **Friendly** tone might work best.

### AI Profession

AI Profession allows you to customize your AI Agent’s approach to users, ensuring it aligns with your specific goals. If your priority is to **drive immediate sales**, you might choose a profession like **Shopping Assistant** to nudge conversions. If you want to **collect feedback or conduct interviews**, the **Interviewer** profession would be a better fit.

Different use cases may require different AI Professions to align with your goals.

:::note
By default, every AI Agent starts as a **Helpful Assistant** — a versatile, general-purpose profession suitable for most use cases.
:::

### Languages

Your AI Agent can speak one or more languages.

- **Primary Language**

Choose the main language your AI Agent will use, like English, Spanish, or Polish.

- **Additional Languages**

Add more languages if needed. It will detect the user’s language and respond automatically in the user’s language.

## Test with AI Preview

After editing the Knowledge Base and Settings, you need to review and accept the changes to ensure everything works as expected.

Here’s how to do it:

<!-- 1. Click the **“Review the changes”** button at the top of the interface.
2. A window will pop up, allowing you to compare responses from:
    1. The current version of your AI.
    2. The version with the updated Knowledge Base. -->

1. Click the **“Retrain AI"** button at the top of the interface.
2. Wait until Retrain is done, and then click **"AI Preview"** button in the left sidebar.
3. A page will appear, allowing you to test responses from your AI

<!-- Since this is your first AI Agent and it’s not live yet, you can ask questions and compare responses between a blank AI Agent and one with the updated Knowledge Base and settings. -->

Go ahead and ask a question about the page you imported before. Check if the answers are accurate and the tone of voice matches what you want.

<!-- Finalize your changes:

- If you’re satisfied with the responses, click **“Publish the changes”** to save them. Once confirmed, these updates will be applied to the live AI Agent.
- If more adjustments are needed, click **“Continue editing”** to refine the Knowledge Base. -->

## Deploy & integrate

Quickchat AI integrates with various platforms to make your AI Agent accessible where your users are. Deploy it seamlessly across websites, messaging platforms, and other external applications.

You can add the AI Agent to your website with just a few lines of code.

Add an expandable Widget or an iFrame chat window for even easier access:

1. Copy the provided embed code from the **Channels > Your Website > Install** tab in the Quickchat dashboard.
2. Paste it into your website’s HTML.

Find step-by-step instructions here:

- [Add the Widget](/channels/website#widget)
- [Add the iFrame](/channels/website#iframe)

## Need support?

Whether you’re setting up your first AI Agent or refining an existing one, we’re here to help. Click **Help** in the interface and select one of the available options to access support anytime.

- 💬 Prefer a **live chat**? Start chatting with our dedicated support AI Agent to get instant help.
- 💌 Prefer **email**? Send us a message.
- 🛠️ Prefer having **someone set up your AI Agent** for you? [Schedule a session with one of our AI experts](https://quickchat.ai/book-a-demo) to discuss a Custom solution.

We’re here to make your experience smooth and hassle-free!
