# Account access and password recovery

> Sign in to Quickchat AI, recover a password account, use a Google-only account, or create an account when your email is not registered.

Use the account recovery flow when you cannot sign in or are not sure how your account was created.

## Start account recovery

1. Open the [Quickchat AI login page](https://app.quickchat.ai/).
2. Select **Forgot your password?**
3. Enter your email address.
4. Select **Send reset link**.

Quickchat AI always shows the same **Check your inbox** confirmation after a valid request. This protects account privacy and does not confirm whether the email is registered.

## What happens next

### Password account

If the email belongs to an active password account, Quickchat AI sends a password reset link. Open the link and choose a new password, then return to the login page.

### Google-only account

An account created with Google does not have a password until you set one. Its recovery email offers two options:

- Use **Continue with Google** on the login page.
- Open the set-password link in the email if you want to sign in with an email and password in the future.

### No existing account

If the email is not registered, no recovery email is sent. On the confirmation screen, select **Create an account** to register.

## If no email arrives

- Check the spam or junk folder.
- Select **Try another email** if you may have used a different address or entered it incorrectly.
- If you registered with Google, return with **Back to login** and select **Continue with Google**.
- If you still cannot access an existing account, [contact Quickchat AI support](https://quickchat.ai/contact).

## Security and privacy

The confirmation screen is intentionally identical for password accounts, Google-only accounts, and unregistered email addresses. Do not treat the confirmation as proof that an account exists or that an email was delivered.